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New government travel card on the loom

  • Published
FAIRCHILD AIR FORCE BASE, Wash. --  The Department of Defense's current Government Travel Charge Card contract with Bank of America is ending this year. As the Travel Card Program transitions to the new SmartPay contract, all government travel cardholders will receive new cards during the summer of 2008, beginning in August. 

The new GTCCs will be ready for use on Nov. 30 after the current cards issued by Bank of America expire on Nov. 29 at 11:59 p.m. Eastern Standard Time. Your new GTCC will be mailed to your mailing address on file with Bank of America, so please ensure that it is current. If you do not receive your new travel card by Oct. 31, notify your Agency Program Coordinator immediately. 

It is important that you make sure to update your address if you plan to make a permanent change of station or else move within the local area. Your new travel card will be sent to the address on file and APCs will not have the option to forward the mail to your new address. 

Traveling during the cutover
If you will be traveling during the cutover (Nov. 29-30), you should charge all official travel expenses up to, and including, Nov. 29, on your current Bank of America GTCC. Travel expenses incurred from 12 a.m. EST on Nov. 30 should be charged to your new GTCC issued by Citi. 

Important Note: Remember to verify receipt of your new travel card to ensure that you will be able to use it on Nov. 30. You can verify receipt of your card by phone or online at any time. The contact information will be on a sticker that is affixed to your card. As part of the receipt verification process, you will be asked to accept the Cardholder Agreement Terms & Conditions. You must agree to the Terms & Conditions in order to use your new travel card.