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Patient safety #1 priority for 92nd MDG

  • Published
  • By Airman 1st Class Nick J. Daniello
  • 92nd Air Refueling Wing Public Affairs
The 92nd Medical Group educated staff and patients about the safety of their health care system and to instill the message, "every day is patient safety day," as part of the United for Patient Safety campaign, led by the National Patient Safety Foundation.

The goal of the campaign is to raise awareness and encourage patients and families in taking an active role in their health care by participating in care decisions and asking questions.

The three questions focused around Patient Safety Awareness Week are:
1. What is my main problem?
2. What do I need to do?
3. Why is it important for me to do this?

"We want our patients to ask these things," said Michelle Axelson, 92nd MDG patient safety manager. "They need to tell us about the symptoms they've been experiencing and how they feel. We want our patients to speak up and speak out. That's the best way they can help us help them."

An awareness booth is set up in the main lobby of the medical clinic with multiple flyers and pamphlets highlighting advice and information that can be useful for patients and providers, and reminds individuals to make patient safety a priority.

To keep medical staff on their toes, numerous members were quizzed on various medical topics and standards.

"This was a time for us to also recognize the staff and provide refresher training on safety without the added pressure of an inspection-type setting," Axelson said.

The topics covered with staff members were: communication; locations of certain personnel, places and things; different medical codes; medication safety; medical acronyms and abbreviations; and TeamSTEPPS (Strategies and Tools to Enhance Performance and Patient Safety).

"The 92nd Medical Group works hard every day to provide compassionate, high-quality trusted care," said Col. Meg Carey, 92nd MDG commander. "We continually look for ways to improve our processes and workflows with patient safety as our main priority. Asking questions and making sure you understand your diagnosis, treatment and when to follow-up with your provider is one way we can all make a difference."

Patients are encouraged to play an active role in their medical treatment and to converse with their providers to receive the best care possible as "every day is patient safety day."